Privacy Policy

Introduction

Aspired.Health (“we”, “our”, or “us”) is a software-as-a-service (SaaS) platform operated by Aspired Digital Limited, a company registered in the United Kingdom (Company No. 11324015, 21 Herbert Road, Seven Kings, Ilford, IG3 8AL).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, websites, or related services (collectively, the “Services”).

By using Aspired.Health, you agree to the terms of this Privacy Policy.

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  1. Information We Collect

We collect information to deliver and improve our Services. This may include:
• Account Information: Name, email, phone number, organization name, and login credentials.
• Usage Data: IP address, browser type, device information, pages visited, and activity within the platform.
• Content and Input Data: Information uploaded or generated through the platform, including branding assets, media, or health-related content shared by users.
• Payment and Billing Data: Limited payment details processed securely by third-party providers (we do not store full payment card data).
• Communications: Messages, support requests, and feedback you share with us.

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  1. How We Use Your Information

We use your data to:
• Operate, maintain, and improve the Aspired.Health platform.
• Customize and personalize user experiences.
• Provide technical support and respond to inquiries.
• Process payments and manage subscriptions.
• Analyze aggregated usage data to improve product performance.
• Communicate updates, new features, and relevant product information.
• Ensure legal compliance and prevent misuse or fraud.

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  1. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:
• Contractual necessity – to provide our software and services.
• Legitimate interest – to enhance user experience and security.
• Consent – for marketing communications or optional features.
• Legal obligation – to comply with applicable laws.

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  1. Data Sharing and Transfers

We do not sell or trade personal data.
We may share limited data with trusted third parties who help us operate the platform, such as:
• Hosting providers (e.g., cloud servers).
• Payment processors.
• Customer support and analytics tools.
All partners are bound by strict confidentiality and data protection agreements.
Your data may be transferred outside the UK/EEA, but only to jurisdictions with adequate protections in place.

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  1. Data Retention

We retain personal data only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.
Users may request deletion of their data at any time by contacting us (see Section 10).

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  1. Security

We use administrative, technical, and organizational measures to protect your data against loss, unauthorized access, alteration, or disclosure.
While we take reasonable steps to safeguard information, no online service can guarantee absolute security.

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  1. Your Rights

Under the UK GDPR, you have the right to:
• Access and receive a copy of your personal data.
• Request correction or deletion of your information.
• Withdraw consent for certain processing activities.
• Object to processing or request restriction of data use.
• Port your data to another provider.

To exercise any of these rights, contact us at privacy@aspired.health.

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  1. Cookies and Tracking

Our platform uses cookies and similar technologies to enhance functionality and analyze usage.
You can manage cookie preferences through your browser settings or cookie banner (if displayed).

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  1. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Aspired Digital Limited
21 Herbert Road, Seven Kings, Ilford, IG3 8AL, United Kingdom

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  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.